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|Posté le: Mar 20 Juin - 02:18 (2017) Sujet du message: Balanced Solutions: How To Deliver Winning Products And Ser
Developing solutions to customer problems is a complex balancing act. Many products and services do not succeed in the marketplace because they fail to balance three fundamental aspects: business, usage, and technology. This short ebook is a way for product managers, service designers, and development teams to shift their thinking toward holistic solutions using the Three-Circle Model.
The Three-Circle Model is based on the three fundamental perspectives necessary for a balanced and compelling solution; Business, Usage, and Technology. The Business circle represents the economic viewpoint - a solution must be marketable, profitable, and affordable. The Usage circle represents the conceptual viewpoint - a solution must be desirable, usable, and useful. The Technology circle represents the implementation viewpoint - a solution must be manufacturable, functional, and consumable (by the industry and associated ecosystems).
The Three-Circle Model forms a cohesive and consistent taxonomy that can be used by organizations as the basis of a shared vocabulary, thereby reducing misinterpretations and wasteful communication churn. The model is also the underlying architecture for a solution life cycle. Unlike other product life cycles based on activities (e.g. exploration, planning, development), the solution life cycle is based on the state of the solution itself.
This short ebook covers the Three-Circle Model, how to use it to deliver solutions, and how to use it to locate and treat various organizational issues.
• Three fundamental perspectives of a balanced solution: Business, Usage, and Technology
• Two-circle overlap regions: Value, Capability, and Ingredient
• Three-Circle Model as the basis for a life cycle
• Examples on how to evaluate a product, service, or team for balance and use the model to diagnose and improve issues in product development